'Consumer Law and Practice'

Shobhit Institute of Engineering & Technology, (popularly known as Shobhit Deemed University), is a NAAC Accredited, deemed to-be university established u/s 3 of UGC Act 1956. We are a research-based, industry oriented and highly ranked multidisciplinary University. Our academic programs are duly approved by UGC, and relevant statutory councils, i.e. AICTE, BCI and NCTE etc. Our strong Alumni Network, of more than 50000 graduates, extends throughout the world serving a wide spectrum of industries globally.

School of Law and Constitutional Studies, Shobhit Deemed University, Meerut offers Online Micro-Certification Course on Consumer Law and Practice from 05 July to 09 July, 2021.

Duration of the course:

5 days

Who can join :

Any Undergraduates, Law Student , Academicians, Research Scholars, Aspirants of UGC-NET, Legal Practitioner.

Mode of Delivery :


Course Starting from :

05 July, 2021

Course Completion Date :

09 July, 2021

Time :

11:00 AM - 12:00 PM (Daily)

Instructor :

Ms. Anjali Upadhyay

Important Note:

Free Registration | Participation Contribution: Rs.1000/- only
E-Certificate of participation shall be awarded to the candidates who will have 60% marks in test and assignment each (80% attendance for test eligibility).

Bank Detail:

Details for Electronic Fund Transfer from Indian Delegates:


Bank Name: Union Bank of India
Branch address: Shastri Nagar, Meerut
Account Name: Shobhit Institute of Engineering & Technology
(Shobhit University)
Account Number: 496604010029158
IFSC Code: UBIN0549665

Paytm Detail:

Details for Electronic Fund Transfer from Indian Delegates:


Name: Deepak Kumar Goyal
Mobile: 9927818020

Objective of the Course

  • To understand why consumers need protection
  • To understand the role of the Consumer Guidance Society in India
  • To understand the advantages and limitations of the consumer movement and the rights of consumer.
  • To impart the fundamental notions of consumerism, rights of consumers and dispute resolution mechanism
  • To understand business malpractices and legislative regulations to protect consumers.

Courses Outcome:

At the end of the course the learners will be able to:

  • Students will have a comprehensive understanding about the existing law on consumer protection in India.
  • Students will be conversant with major international instruments on consumer protection.
  • Students will be aware of the basic procedures for handling consumer dispute.
  • Students will be able to appreciate the emerging questions and policy issues in consumer law for future research.

Course Content


Topics Covered


Course Overview


Introduction to Consumer Protection Act, 2019


Important Definitions in Consumer Protection Act, 2019


Authorities under Consumer Protection Act, 2019


This Module will get you acquainted with the history and basics of Consumer Laws in India and give you an overview of the entire course.


Topics Covered


Different remedies available to Consumers


Jurisdiction, Fees and the limitation period for filing a complaint


Proper Nomenclature in Consumer Proceedings


This Module will help you learn about consumer rights and the various kinds of remedies that could be availed by consumers in case of a dispute as provided under the Consumer Protection Act, 2019.


Topics Covered


Appellate, Review & Revision Proceedings


Transfer Proceedings and Enforcement of Consumer Orders.


This Module will take you through the provisions relating to appeal, review and revision as provided under the Consumer Protection Act, 2019. You will also get to learn about the transfer of consumer cases and enforcement of consumer orders.

Resource Person


Ms. Anjali Upadhyay

Assistant professor
School of Law & Constitutional Studies
Shobhit Institute of Engineering & Technology
A NAAC Accredited Deemed to-be University) Meerut

Ms. Anjali Upadhyay is an experienced academician career in the field of Teaching, Training and Research, presently associated with School of Law and Constitutional Studies, Shobhit University, as an Assistant Professor. Ms. Upadhyay completed her B.A.LL.B.(Hons.) from Aligarh Muslim University, Aligarh and LL.M. from Hidayatullah National Law University, Raipur. Her area of interest includes Consumer Law, Family Law, International Law etc.

She has presented and published numerous research papers in National and International journals. She has participated in various Faculty Development Programs, International, National Conferences and Seminars.

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